IT Technical Support

Flagship Programme

Occupational Certificate: Computer Technician

This is our flagship QCTO-accredited qualification — the Occupational Certificate: Computer Technician (NQF Level 5). It is a full occupational programme that equips learners with the practical skills to work as a Computer Technician in a wide range of business and technical environments.

Training is delivered at our campus in Olifantsfontein, Gauteng, combining theory, workplace experience and a formal trade test.

What You Will Learn

• PC hardware assembly, maintenance and fault diagnosis
• Operating system installation, configuration and troubleshooting
• Network fundamentals — LAN, WAN, Wi-Fi and TCP/IP
• Technical support and helpdesk methodologies
• Software installation, licensing and cybersecurity basics
• Customer service and professional workplace communication
• Peripheral devices, printers and mobile devices

Career Pathways

Graduates are qualified to work as:

• Computer Technician
• IT Support Specialist
• Helpdesk / Service Desk Analyst
• Field Service Technician
• IT Technical Officer in government or corporate environments

Programme Structure

The qualification is structured across three components as required by QCTO:

• Knowledge component — theoretical training at our campus
• Practical skills component — hands-on lab work and workshops
• Work experience component — structured workplace learning

Also Coming Soon

ICDL — User Computing

The International Computer Driving Licence (ICDL) is the world's leading digital literacy certification, recognised in over 100 countries. This programme is ideal for anyone who wants to build or certify their computer skills for the modern workplace.

• Computer and file management essentials
• Word processing — documents, reports, letters
• Spreadsheets and data analysis
• Presentations and visual communication
• Email, internet and online collaboration tools
• Cybersecurity awareness

ICDL accreditation is currently in progress. Register your interest and we will contact you when enrolment opens.